I know that the term “breeders” is rooted among the GenXers.
After all, it’s the GenXers whose main mission in life has
been to raise that picture perfect family not torn apart by extramarital
affairs, mother abandonment, corporate loyalty or divorce.
BUT… when we look at many Boomers today as they fade quickly
from the corporate scene, they express a strong desire to breed a higher level
of mission… a visionary pursuit among the Millennials quickly taking over the pilot
seat.
When I read a lead article in today’s Wall Street Journal, I
knew that it just had to be the driver of my next entry into the EXPERIENCE
blog post.
The title of
the article is, “I don’t have a job, I have a higher calling” with a subtitle,
“Some employees balk as many firms from motorcycles to accounting firms step up
talk about changing the world.”
Hail the corporate vision statement. Hail the Boomers’ commitment to Peace,
Love, and Harmony. Hail the Millennials marching to the beat of the corporate
bongo drum.
The aspect of being in business to serve the consumer need…
well heck, its not about them, its about us. Its all about what gets us up, arriving to work and not seeking out another job. Its all about us... me!
The author of the article captures factual truth…
“Millennial professionals are demanding more meaning from
their careers because work takes up more of life than before, thanks to longer
hours, competitive pressures and technological tethers of the modern job. Meanwhile traditional sources of
meaning and purpose, such as religion have receded in many corners of the
country.”
Many Millennials grew up with Baby Boomer “helicopter”
parents. The parent’s hovered over
the child and what they wanted, they got.
And when they failed, well, they got more. Peace. Love. Harmony.
So we have KPMG’s CEO John Velhmeyer making the statement,
“We can see ourselves as bricklayers or cathedral builders.”
I wonder just how many of those KPMG execs have ever even
shopped at an Ace Hardware store let alone own a power tool. My bet is that few
of those Millennials recently hired at KPMG took a shop class.
And Tavelzoo CEO Chris Loughlin declaring their vision
statement, “If we all traveled, there would be significantly more peace on
Earth.”
How many of you in your recent travel rated that hotel you
stayed in a perfect “10?” How many
of you believe that the airlines are all out for comfort and service? When was the last time you saw a
security person actually smile and say, “thank you, have a good day”?
Here’s another great snippet from the article.
“Juniper Networks has spent much of the past year cutting
costs, laying off workers and fending off activist shareholders. Two days after announcing a
fourth-quarter loss, managers at the technology company gathered hundreds of
employees in a massive tent it calls the ‘aspiration dome’.”
Okay. If we can’t keep employees in their job and stop them
from fleeing a sinking ship, we’ll just rally them around a self-declared
vision and they’ll march to the beat of our drums.
When I read articles like this, I get more charged about my
job.
Not because I’m out to save whales or make little doggies
wag their tail or save a tree from being cut down or making everyone go to bed
at night with a full tummy.
The idea of crafting an emotional vision statement is not
problematic – in fact, it’s a critical component of bringing a brand to
life.
But when the vision is
defined within the context of internal leadership looking within their
corporate walls and has little-to-nothing to do with their customers, its
something about which both peers and consumers can only laugh.
It gets even more crazy when the drive to do it is not to
meet the experiential needs of consumers, but rather keep Millennials in their
24/7 jobs.
I get charged about my job because these companies are
moving forward, but forward is slipping closer and closer to ultimately Chapter
11 in their novel of corporate vision.
When I tell companies and groups that their vision statement
needs to be one and the same with their consumer’s emotional needs, those that
get it, not just survive, but move profits forward.
I write this from a Starbucks located in the great city of
Brookhaven Georgia, the newest city carved out of the Atlanta metro.
While the city of Brookhaven has some of the wealthiest
homes found in Greater Atlanta, we also house one of the highest concentrations
of first-entry Hispanic/Latinos.
They make up just under a third of our population.
I find that part of Brookhaven more inspiring than the fancy
homes and our Chamber of Commerce needs to embrace it more.
A very large percentage of Brookhaven’s Hispanic base is
made up of Millennials. I admire
how many get up early in the morning and go to work or seek out a job for the
day.
When I ask them what drives them, the answers are nearly all
the same.
“I am here to work and do a good job so that some day, I
have a house and can raise a family here and send money to my relatives back
home.”
Their “higher calling” is really not too high.
I know where I will put my money on just who will reach
their vision.
I also know where I will put my money on just who will still
be working… and working hard… in a few years from now.
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